1510

How to Take Control of Your Employer Branding in a Post Pandemic World

If you haven’t been giving much thought to your employer branding recently, then now is the time to start.

 

All businesses have an employer brand, whether they actively work on it or not.

Your employer brand is the way the world sees you; from your products and services, your mission, your vision, your ethos and your team – yes, there is a lot to consider!

The question is – how should your employer brand be positioning your company in our post-pandemic world? The world has changed, and it is more crucial than ever that your employer brand is positioning you above your competitors.

 

In today’s blog, we look at the crucial elements of employer branding in our post-pandemic world.

 
What is Employer Branding?

Your employer brand is your talent attraction magnet – it is the beacon to the potential pool of candidates to be drawn on that want to work for your company.

It is also the way your customers view your business – the reason people interact with your organization and the way the wider world views your company.

 

But for the purpose of today’s article, we’re going to be focusing on employer brand in terms of talent attraction. And specifically, employer branding in our post-pandemic world. What worked pre-pandemic will not necessarily work now; the best talent is looking for certain things from your post-pandemic employer brand, so let’s look at what they are.

 
A Considerate Brand

The pandemic has brought down barriers in ways that we could never have expected.

Now more than ever what people are looking for from the organizations they interact with, and specifically the organizations they want to work for, is that they have a personal, considerate approach to being an employer.

 

People are now looking for reassurance and support wherever they turn – from their friends, their family, and especially their employer.

 

Transparency is key here too. If you have had to make lay-offs in certain areas, but senior management have received bonuses, how will this look to candidates who are researching your brand?

 

It can be tricky getting the balance here right, but everyone is aware of how tough things have been during the pandemic. Being honest and transparent about the decisions your business has made is key – candidates are increasingly turning away from brands that are seen to be dishonest about their practices.

 
A Focus on Health and Wellbeing

A big focus for candidates that you must consider in your post-pandemic employer brand is how much of a focus you now have on health and wellbeing. Wellbeing and particularly mental health have been gaining traction in the employment world for some time, but the pandemic has skyrocketed their importance. Your post-pandemic employer brand needs to ensure candidates that you are treating the health and wellbeing of your workforce with the utmost importance.

 

This includes-

  • Prioritizing clarity and caution – the virus hasn’t gone away yet, and brands who maintain an excellent focus on physically protecting their employees with excellent Covid-19 procedures will be viewed by candidates favorably.

  • Offer flexible working (where possible) – allowing employees to work from home, and being flexible on the matter is what the best candidates will be looking for.

  • Offering real help to support employee health and wellbeing – do you encourage physical health in your employees by providing fresh fruit in the workplace (where it is safely possible) or cycle to work arrangements and gym memberships? Do you champion mental wellbeing and strive to be a compassionate employer – if so, will candidates know this from looking at your website or social media?

Showing that you are dedicated to health and wellbeing is not about bragging about it on social media – it’s about demonstrating your values in a way that’s easy for candidates to find and communicates your wellbeing offering in an honest and transparent way.

 
A Communicative Brand

Communication was the one thing that kept us together during the pandemic, and the way you continue to communicate with candidates during the ongoing crisis and afterwards will be a significant part of your employer brand going forwards.

 

Your social media channels are the first port of call for candidates to contact you, and your followers (which will include potential future candidates) are still the number one place to maintain your employer brand.

 

But some organizations stepped away from posting anything on social media during the pandemic. Some thought it insensitive; others simply didn’t know what to post during the highly changeable time. But posting online to maintain your employer brand doesn’t always have to be about self-promotion.

 

There are many different types of content you can share on your social channels to alert candidates to what type of employer you are, and what your company is focusing on in our post-pandemic world.

This can include:

  • Industry updates

  • Helpful articles which could be of interest to your employees and candidates including think pieces either from your own company or from an industry thought-leader

  • Updates about your company – have you launched new products or services? Have you celebrated a milestone recently? Moved offices? People love to see ‘human’ updates from real people about real people (your team).

  • And of course – your latest job openings.

 
Giving Candidates a Sense of Purpose

Finally, a sense of purpose is another major factor that great candidates are now looking for in their post-pandemic employers.

 

Meaningful work is increasingly what millennials are looking for – and this section of workers now makes up the largest part of the worldwide workforce.

 

The Deloitte 2020 talent survey states that employers should provide meaningful work or they will struggle to attract and retain their workforce.

 

What is it about your company that makes your employees feel as though they are making a positive difference to the world?

 
Finally

If you are looking for new talent for your organization and are struggling to find the ‘right’ candidates – we can help. Get in touch with us at 919-813-2454 or email us at Info@TheBlackDiamondAgency.com and we will help you find the talent that you have been looking for.

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1510

Written by

Lileah Akiode

919-813-2454

lileah@theblackdiamondagency.com
Lileah Akiode is the Managing Director of The Black Diamond Agency, a recruitment firm dedicated to connecting talented people with rewarding career opportunities. With a strong background in Talent Acquisition across different corporate retailers, Lileah brings a wealth of experience to ensure a seamless and positive candidate experience. In addition to corporate retail, Lileah also experience supporting the Financial Services and IT industries.

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1510

6 Strategies for Retaining Top Talent

As we are now living in a world that has been changed by the pandemic, your employee retention strategy must be better than ever.

 

A pre-pandemic Retention Report by the Work Institute (2019) found that “one in three workers would voluntarily leave their job by 2023”. And this has only increased due to significant shifts in the market due to Covid-19.

 

The effects of the pandemic are going to be felt in organizations for years to come, and so employee retention needs to be a key focus in order to ensure you are keeping your team engaged and satisfied in their roles.

 

Hiring for replacement team members is not something any company wants to be doing right now, and so an excellent employee retention strategy is essential.

 

The following 6 strategies will help.

 
1. Discover Who You’re Overlooking

To ensure you are providing excellent leadership for your entire team and making them feel valued, first, it is essential that you find out if you are overlooking anyone in your team.

 

Teams will naturally include individuals with a variety of skills, experience and personality types.

 

But in most teams, there will also be team members who shine brighter than others – extroverts tend to get noticed more than introverts, some team members are more likely to speak up if they have a problem whereas others will try to work through challenges on their own.

 

As a leader, it is essential that everyone is getting the right amount of support that they need and that you are not overlooking anyone.

 

Leaders will naturally look to middle managers and other higher-profile employees, but to be a great leader, you must ensure the highest level of employee retention – remember that each and every team member must feel valued and supported.

 
2. Create Unlimited Opportunities for Growth

According to this LinkedIn Workforce Learning Report, 93% of employees would stay longer with their employer if they invested more in developing their careers.

Many employers will get to the point where they have a great team in place and think that their job is ‘done’.

 

But continual training and development is a key part of every employee retention strategy, and we find that talented candidates who look for new roles often cite a desire to develop themselves and their career further as a reason for leaving.

 

No-one wants to be stuck in a role where they feel as though progression is an unlikely possibility. So, invest in robust training and development for your team – it can be anything from personal development training to allowing them time to learn new skills.

 
3. Demonstrate Excellent Values and Ethics

The most desirable employees are looking for employers with meaningful values and ethics. And this has been accelerated by the pandemic. We are all thinking much more about what is really important to us, and working for a company they believe in is high on every employee’s list of priorities.

 

Employees are more empowered than ever, with social media and online review culture creating an environment where the need to be honest and transparent is more crucial than ever. How active is your company at demonstrating your values and ethics? Do you champion diversity and inclusion? Are you financially transparent?

 

Fail to demonstrate excellent values, and you risk losing your employees to a more ethical company.

 
4. Give Employees a Purpose

It is not enough to give employees a fair remuneration package – employees are increasingly looking for a greater sense of purpose in their work.

 

The best way to find out if your employees feel a sense of meaning and purpose in their work is to talk to them. Ask them what is important to them in their roles and make any alterations you can to help them feel a greater sense of purpose. This could involve introducing tools to make their jobs easier, and thus, more valued, or working together to identify stretch assignments or projects they can work on to continue growing in their career.

 

Also, create a mission statement which helps employees to understand how their work positively impacts the world.

 
5. Enhance Your Employer Brand

Your employer brand is the thread that links employees to the organization – all employees want to work for a company which they feel aligned to.

 

Look closely at what your competitors are doing – if you slip in terms of promoting and maintaining an excellent employer brand, this gives employees the opportunity to look elsewhere and to be tempted to leave to work for a brand with a better reputation and culture.

 

Your digital footprint is key in creating a strong employer brand which your employees will feel proud to be a part of. Think about what you post and how often. Employees like to see that their employer is actively engaged in current topics, is invested in the wellbeing of the team and is a transparent and communicative employer.

 

Get your employees involved in team strengthening events, use your social media to champion your current employees – celebrate birthdays, life events and little wins within the organization.

 

And finally, let’s look at how a great recruitment strategy is always essential when it comes to employee retention.

 
6. Get Your Recruitment Strategy Right

Employee retention all starts with your recruitment process. When you start your employees off on the right foot with an excellent recruitment and onboarding process, this sets the tone for a mutually beneficial employer-employee relationship.

Studies reveal that the better the onboarding process, the lower the turnover.

 

A shocking 20% of employee turnover happens within the first 45 days, and this is mostly due to a poor onboarding process.

 

Onboarding is part of the recruitment process, and yet many employers believe that recruitment stops the moment the candidate accepts the job offer. Invest in your recruitment and onboarding process, and you will start to see a higher rate of employee retention.

 
Finally

A certain amount of staff turnover is unavoidable. But follow the steps in this guide to improve unnecessary employee turnover in your organization.

 

It’s never easy to lose a great employee, but when you work with a specialized recruiter, they can help you create the right recruitment and onboarding process to ensure your retention rates remain high, increasing employee engagement and lowering your overall costs of recruitment.

 

To find out how we can help you find your next talented team member, get in touch with us at 919-813-2454 or email us at Info@TheBlackDiamondAgency.com.

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1510

Written by

Lileah Akiode

919-813-2454

lileah@theblackdiamondagency.com
Lileah Akiode is the Managing Director of The Black Diamond Agency, a recruitment firm dedicated to connecting talented people with rewarding career opportunities. With a strong background in Talent Acquisition across different corporate retailers, Lileah brings a wealth of experience to ensure a seamless and positive candidate experience. In addition to corporate retail, Lileah also experience supporting the Financial Services and IT industries.

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1510

The 5 Signs of a Great Company to Join

Candidates are in an excellent position right now. With skill shortages plaguing the industry, there are more opportunities to move to great roles and companies than ever before. Moreover, you have more freedom about how you choose to work, with remote and hybrid roles emerging everywhere.

 

However, just because you have many options doesn’t mean defining the ideal company to join is easy. Countless factors can influence whether a business is a good fit for you and your skills. Fail to consider them carefully, and you could end up in a role that doesn’t suit you.

 

Researching potential employers and retail companies you’re considering joining helps ensure you take the right next step in your career journey. Here’s how you can get started.

 

Before You Start Your Job Search

Preparation is key when searching for any new role. Rather than simply browsing endless job descriptions in search of something that mentions your qualifications, you should go on the journey with a clear action plan.

 

Start by defining exactly what you want as a candidate. What kind of career path are you working towards? Is there a specific role or certain duties within a role you’re most drawn towards? Are you looking for a company that can help you work your way up through the ranks to a leadership position, or are you ready to start a management job immediately?

 

Working with a recruitment agency can be an excellent way to improve your chances of creating an effective plan. Your recruiter can discuss your career goals and help you define what you should be looking for in terms of benefits, compensation, culture and more.

 

What’s more, once you’ve defined your plan with your recruiter, they’ll be able to position you in front of the right companies, boosting your chances of the best job offer.

 

The 5 Signs of an Amazing Company

With your career plan in hand, you’ll be able to start sorting through your employment options with more focus. Following the Great Resignation, many businesses are currently searching for the top talent. Here are the signs to look for when narrowing your options.

 
1. Shared Values

Most of today’s employees are looking for more than just a good salary from their employer. They also want meaningful work which resonates with their values. Around 42% of employees say they think it’s important for an employer to be diverse, inclusive, and equitable, according to a recent Gallup survey. A further 43% of candidates say they’re attracted to a new job based on meaningful work.

 

Take the time to research a company’s core mission statement and its vision for the future. Find what it’s aiming towards, what kind of goals it’s setting, and how every team member plays a part. Researching the company will help you to determine whether it’s focused on values similar to your own, such as innovation or diversity.

 

You can also read reviews and testimonials from previous employees on places like Glassdoor.

 
2. Strong Company Culture

46% of job seekers say company culture is important when deciding where they should work. A further 86% of candidates also say they actively avoid a company with a bad reputation. A company’s culture refers to everything from its approach to work to how it treats its employees.

 

For instance, you might find yourself drawn towards a company with a strong wellness initiative designed to preserve team members’ mental and physical well-being. Alternatively, you may be more focused on a collaborative company culture, where everyone has a chance to contribute to the growth of the business. When seeking out good company culture, it’s worth looking for evidence you’ll be appreciated in your role. Stories published by the organization’s website about rewards given to high-performing team members show a commitment to good recognition.

 
3. Opportunities for Growth

While there’s always a chance you may need to move between different companies and roles to reach your career goals, every business you work with should contribute to your growth. Having plenty of opportunities to learn sector-focused and transferrable skills will ensure you can continue expanding your knowledge over time.

 

Look for evidence that the company in question is willing to train you on using new technologies and strategies as they emerge within your industry. It’s also worth discovering whether there’s room for lateral movement in your business as your expertise increases.

 

Find out whether team members are regularly offered promotions and opportunities to take on new challenges. This shows potential for a long future with the business and can give you a better sense of the stability and security your role can offer.

4. Excellent Benefits

While compensation is important for anyone looking for the ideal job, it’s important to think beyond the salary. The benefits offered by a company give you insight into what you can look forward to if you decide to join the team.

 

In today’s skill-short marketplace, many employers are beginning to offer a wider range of benefits, from flexible work schedules to four-day working weeks and stock options. If you’re looking for the opportunity to work in a hybrid (around 53% of US employees), or remote environment (around 24% of US employees), it’s important to check if the company can offer this.

 

Usually, you’ll be able to learn more about the benefits a company can offer by visiting the organization’s “Careers” page on its website, and speaking to your recruiter. You can also ask about benefits during your job interview.

 
5. Fantastic Leadership

Excellent leadership and good employee retention often go hand-in-hand for most businesses. This is because employees rely on their leaders to provide motivation, support, and guidance. If you know the leadership team in your chosen business is innovative, emotionally intelligent, and transparent, you’re more likely to feel comfortable in your role.

 

A good way to learn about a company’s leadership practices is to check its website for stories about group accomplishments and business growth.

 

Asking for an opportunity to speak to the people you’re going to be working with during the interview stage is also a good way to get a good idea of how they communicate and their general work ethic.

 
 
 

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1510

Written by

Lileah Akiode

919-813-2454

lileah@theblackdiamondagency.com
Lileah Akiode is the Managing Director of The Black Diamond Agency, a recruitment firm dedicated to connecting talented people with rewarding career opportunities. With a strong background in Talent Acquisition across different corporate retailers, Lileah brings a wealth of experience to ensure a seamless and positive candidate experience. In addition to corporate retail, Lileah also experience supporting the Financial Services and IT industries.

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How to Set Yourself up for Success in the first 30 Days of a New Role

In the retail landscape, people are beginning to seek new jobs, focusing on finding the best compensation, work/life balance, company culture, and growth opportunities. According to a survey shared in Entrepreneur, approximately 46% of workers plan on finding a new position in 2023.

If you’re going to take the next step in your career path this year, it’s important to think carefully about how you will make the right impression from day one.

The first 30 days in a new role can be both nerve-wracking and exciting. There are new processes and technologies to get used to, new people to meet, and new expectations to live up to.

Having the ability to navigate your new role during the first month can not only increase your chances of making a positive impression on your boss, but it can also accelerate your ability to fully reap the benefits of your new job.

Step 1: Form Crucial Connections

Internal networking is one of the most important things you can do during your first 30 days in a new role. Getting to know the people you work with will improve your experience within your new company and make you feel more comfortable in your position.

Communicating with others is also a great way to capture the attention of your managers and senior leaders. During your first couple of weeks with a new company, find out who you will be working with regularly, and commit some time to get to know each colleague.

It’s also worth finding out who you should be approaching if you have questions or concerns about your role. Discover when your contacts are most likely to be available, and determine how they prefer to communicate (E.g. in person, email, chat, or video).

Step 2: Learn as Much as You Can

Your first month with a new company is a critical period where you’ll have a lot to learn. You’ll need to familiarize yourself with internal processes, policies, and the general workflow of your colleagues. To succeed, focus on expanding your knowledge in areas relevant to your role.

For instance, you can proactively seek more information about the customers your business serves or how your team manages projects and deadlines. Additionally, review the documentation provided during your onboarding session and request extra training if necessary.

It’s equally important to pay attention to your surroundings and learn how to integrate into the company culture. Consider the organization’s values and identify ways to incorporate them into your work. Observe how people communicate and collaborate to understand the expectations when interacting with others.

By taking these steps, you can quickly adapt to your new environment and contribute to the team’s success.

Step 3: Confirm Expectations

During the hiring and onboarding process, your company may have provided you with some insights into the nature of your work and how it will be evaluated. However, it’s essential to confirm the expectations of your manager or supervisor to ensure that you meet them.

You can arrange a one-on-one meeting with your manager to discuss their expectations if this has not been covered during onboarding. This discussion will allow you to understand what your leaders will be looking for when assessing your work. It’s also a good idea to create a list of key performance metrics that your business will monitor to evaluate your progress.

To ensure that you’re meeting the expectations set for you, it’s helpful to schedule additional meetings with your manager bi-weekly or monthly during the initial stages of your new role. These meetings will provide an opportunity to collect feedback and address any concerns that you or your manager may have.

By proactively seeking feedback and clarifying expectations, you can set yourself up for success in your new role and demonstrate your commitment to achieving your goals.

Step 4: Find the Best Time to Ask Questions

Starting a new role can be overwhelming, and it’s natural to have many questions right away. However, it’s important to find a balance between asking questions and listening to what’s happening around you.

While asking questions is an excellent way to learn and demonstrate your commitment to your new position, it’s crucial to pick the right time and place to ask them. During the initial stages, it’s best to focus on observing and understanding what’s happening around you.

If you have questions or need clarification, make a note of them and prioritize the information that you need first. Ask yourself when it might be best to wait to ask certain questions until you have an opportunity to meet with your manager face-to-face.

By striking a balance between asking questions and listening, you can gain a better understanding of your role and organization, establish yourself as a thoughtful team member, and set yourself up for success in your new position.

Step 5: Constantly Demonstrate Your Value

Once you have a clear understanding of your new role’s expectations and the company’s vision and mission, it’s time to demonstrate your value. The first 30 days in a new [Sector] role offer a unique opportunity to showcase your skills and prove to your hiring manager that they made the right choice in selecting you.

To start, identify quick-win strategies that align with your understanding of how your work will be evaluated. For example, if your manager is concerned about meeting project deadlines, carefully plan your schedule and keep them updated on your progress with each task you complete.

Demonstrate your commitment to continual improvement and growth by volunteering for additional training sessions, seeking out a mentor to guide you, or requesting feedback whenever possible.

While the first 30 days in a new [Sector] role can be overwhelming, they also provide an excellent opportunity for learning, growth, and demonstrating your value. By leveraging this opportunity, you can establish yourself as a valuable member of your team and set yourself up for long-term success.

SHARE THIS ARTICLE
1510

Written by

Lileah Akiode

919-813-2454

lileah@theblackdiamondagency.com
Lileah Akiode is the Managing Director of The Black Diamond Agency, a recruitment firm dedicated to connecting talented people with rewarding career opportunities. With a strong background in Talent Acquisition across different corporate retailers, Lileah brings a wealth of experience to ensure a seamless and positive candidate experience. In addition to corporate retail, Lileah also experience supporting the Financial Services and IT industries.

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5 Green Flags to Look for in your Job Search

As the job market continues to evolve and expand, individuals now have a plethora of career options to choose from. However, with the multitude of possibilities available, finding the perfect company to join can be a daunting task. It’s crucial to consider several important factors such as culture, values, work-life balance, and growth opportunities before committing to a job offer. After all, accepting a role that doesn’t align with your goals and aspirations can be detrimental to your career trajectory. That’s where diligent research comes into play.

By thoroughly researching potential employers and evaluating the retail companies you’re interested in, you can make an informed decision and take the necessary steps towards your career goals. Let’s explore some essential tips and tricks to help you kickstart your job search and land the ideal role.

 Before You Start Your Job Search

To succeed in the competitive world of job searching, it’s crucial to approach the process with a well-thought-out plan rather than aimlessly scrolling through job listings hoping to stumble upon the perfect opportunity. As a prospective candidate, it’s essential to define your career aspirations and goals before embarking on your job hunt.

 
  • Do you have a clear idea of your desired career path?

  • Are you looking for particular responsibilities within a job?

  • Are you looking for a company that support and encourages growth and progression, or are you ready to dive into a management position right away?

Answering these questions is the first step in creating a roadmap to success. Partnering with a retail recruitment agency can be immensely beneficial in this process. By collaborating with a skilled retail recruiter, you can refine your action plan and identify your ideal job’s essential qualities, including benefits, compensation, and company culture. With your roadmap in place, your recruiter can then leverage their industry connections to position you in front of the right employers, ensuring you receive the best job offers that align with your goals.

 

The 5 Signs of an Amazing Retail Company

Now that you have a well-defined career plan, you can begin your job search with a sense of purpose and clarity. As the workforce continues to experience a massive shift following the “Great Resignation,” businesses are competing fiercely to attract and retain top talent. In this competitive job market, it’s essential to know what to look for when evaluating potential employment options. Here are five crucial signs to consider when narrowing down your choices:

 1. Shared Values

Gone are the days when a hefty salary package was the sole criterion for accepting a job offer. Today’s employees are looking for more than just monetary compensation; they seek meaningful work that aligns with their personal values. According to a recent Gallup survey, 42% of employees consider diversity, inclusivity, and equity important factors in choosing an employer. Additionally, 43% of candidates are attracted to a job based on its meaningfulness.

 

To find the right fit for you, invest time in researching a company’s core mission statement and its future vision. Learn about its goals, objectives, and how each team member contributes to its success. Understanding the company’s values is critical to determine whether they align with your own, such as innovation or diversity. In addition, reading reviews and testimonials from previous employees on platforms like Glassdoor or consulting with established recruiting experts in the field like ourselves can provide valuable insights.

 

By taking the time to research a company’s culture and values, you can ensure that you choose a job that not only offers attractive benefits and remuneration but also provides a sense of purpose and fulfilment.

 
2. Strong Company Culture

In today’s job market, 46% of job seekers consider company culture a critical factor when deciding where to work. Moreover, a staggering 86% of candidates actively avoid companies with a poor reputation. Company culture encompasses everything from a company’s approach to work to how it treats its employees.

 

You may find yourself drawn to a company with a robust wellness initiative that prioritizes its employees’ mental and physical well-being. Alternatively, you may prefer a collaborative company culture that encourages every team member to contribute to the business’s growth. Whatever your preference, seeking out a company culture that resonates with your values and work style can significantly enhance your job satisfaction.

 

When searching for a company with a positive culture, it’s worth looking for evidence that the organization values its employees. For example, stories published on the company’s website about rewarding high-performing team members demonstrate a commitment to recognizing and appreciating employee contributions. By considering these factors, you can ensure that you join a company with a culture that values and respects its employees

3. Opportunities for Growth

While there’s always a chance you may need to move between different companies and roles to reach your career goals, every business you work with should contribute to your growth. Having plenty of opportunities to learn sector-focused and transferrable skills will ensure you can continue expanding your knowledge over time.

Look for evidence that the company in question is willing to train you on using new technologies and strategies as they emerge within your industry. It’s also worth discovering whether there’s room for lateral movement in your business as your expertise increases.

 

Find out whether team members are regularly offered promotions and opportunities to take on new challenges. This shows potential for a long future with the business and can give you a better sense of the stability and security your role can offer.

 
4. Excellent Benefits

Additionally, it’s important to consider benefits beyond just work-life balance. Some companies offer health and wellness benefits, such as gym memberships, mental health support, and even free healthy meals or snacks. Other benefits might include generous holiday allowances, parental leave, or retirement plans.

 

It’s worth considering what benefits matter most to you and your lifestyle. For instance, if you have children, you may place more importance on a company that offers parental leave or flexible working hours to accommodate school runs.

Ultimately, a company that invests in its team members’ well-being and overall quality of life can be an excellent place to build a long-term career.

 5. Fantastic Leadership

Strong leadership is the key to employee retention in any business. Leaders provide motivation, support and guidance to their teams which is crucial in fostering a positive work environment. It’s important to research the leadership team of the company you’re interested in to ensure that they’re innovative, emotionally intelligent and transparent.

One way to gain insight into a company’s leadership practices is by checking its website for stories about the organization’s accomplishments and growth. Additionally, reading the bios of the leaders on the “About Us” page can provide valuable information. During the interview process, it’s also helpful to request an opportunity to speak with members of the team you’ll be working with to gauge their communication style and work ethic.

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Written by

Lileah Akiode

919-813-2454

lileah@theblackdiamondagency.com
Lileah Akiode is the Managing Director of The Black Diamond Agency, a recruitment firm dedicated to connecting talented people with rewarding career opportunities. With a strong background in Talent Acquisition across different corporate retailers, Lileah brings a wealth of experience to ensure a seamless and positive candidate experience. In addition to corporate retail, Lileah also experience supporting the Financial Services and IT industries.

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5 Red Flag Signs of a Toxic Work Environment

Creating a healthy work environment can be a game-changer for employees. When team members feel supported, collaborate with their colleagues, and are engaged in their work, they tend to be more productive and satisfied in their roles. Unfortunately, not all workplaces naturally foster this type of environment. According to Business Insider, around 1 in 9 US employees define their workplace as “toxic,” which means they feel the company culture, management style, and overall structure of their working

environment are negatively impacting their productivity, performance, and well-being.

 

Toxic workplaces can wear down employees over time through passive-aggressive behavior, poor communication, and problematic leadership. Eventually, it can be challenging to flourish professionally when the work environment is not conducive to growth.

 

In this article, we’ll explore some clear signs of a toxic workplace for team members and offer practical tips for handling a harmful environment. By being aware of the red flags and having strategies in place to address them, employees can regain control of their work environment and thrive in their roles.

 

The 5 Signs of a Toxic Work Environment

It’s important to note that symptoms of toxicity in a workplace can manifest in various ways, depending on the situation. Some individuals may feel their workplace is toxic when their boundaries are not respected or when they’re unable to grow and advance in their roles. Others may struggle with exclusionary behavior or bullying. The bottom line is that any work environment that impedes your ability to perform at your best, affects your mental health, or conflicts with your values can be toxic.

 

So, what are some of the most common signs of a toxic workplace? Here are a few red flags to watch out for:

1. Poor Communication

Studies show that poor communication and collaboration are at the root of around 86% of workplace issues, according to Salesforce. In any organization, effective communication is essential for keeping everyone on the same page and working towards shared goals. However, there are various factors that can hinder communication in the workplace.

 

For instance, employers may fail to provide team members with the necessary tools and resources to communicate effectively, such as video conferencing, messaging software, and other collaborative technologies. Additionally, employees may have different communication styles, and without proper training and support, this can lead to misunderstandings and communication breakdowns.

 

Furthermore, using jargon or technical language can also be a barrier to clear communication, making it difficult for team members to understand each other. It’s also essential to prioritize good listening skills and respect among colleagues to foster a healthy work environment.

 

Be on the lookout for red flags like a lack of transparency, passive-aggressive communication, or vague conversations. Addressing these issues head-on and creating an open and supportive communication culture can help mitigate toxic behavior and promote a positive work environment.

 2. Lack of Diversity and Inclusion

Diversity, equity, and inclusion are critical considerations for any modern workplace. The most talented professionals in today’s retail landscape seek inclusive, comfortable, and welcoming environments that foster strong connections and reduce stress levels.

However, not all workplaces meet these criteria, and some may struggle with exclusionary behavior. When companies fail to invest in building relationships between different teams and personalities, cliques can form, leading to feelings of isolation and hindering the flow of knowledge and information. This, in turn, can contribute to a toxic work environment, characterized by gossip and a lack of transparency.

 

Employees who feel left out may struggle with stress, anxiety, and burnout. Therefore, it’s crucial for businesses to prioritize creating an inclusive culture that fosters a sense of belonging for all team members. This can involve promoting teamwork and collaboration, encouraging cross-departmental interactions, and implementing diversity and inclusion training programs. By taking these steps, companies can foster a healthy and supportive workplace environment, benefitting both employees and the business as a whole.

3. Problematic Leadership

In the world of recruitment, there’s a popular saying that goes “People don’t leave bad jobs, they leave bad leaders.” While there are various reasons why talented professionals might look for opportunities elsewhere, a bad leader or manager can undoubtedly increase the risk of turnover. Poor leadership in any environment can lead to conflicts, reduced productivity, and employee frustration.

 

It’s important to note that there are many types of “bad bosses” out there. Some leaders are ineffective because they’re passive-aggressive or show favoritism towards certain staff members, while others micromanage their team or fail to provide enough feedback and guidance.

 

If your manager is hindering your progress or preventing you from reaching your full potential, it’s a sign that your workplace is either already toxic or on its way to becoming one. Employees need leaders who will support and guide them, allowing them to thrive in their roles and contribute to the company’s success.

 

Businesses should prioritize developing effective leadership skills among their managers and investing in leadership training programs. By doing so, companies can cultivate a positive work culture, increase employee satisfaction, and retain top talent.

4. Lack of Development Opportunities

A toxic workplace can take many forms. Sometimes, the problem isn’t necessarily the presence of bullies or poor communication skills. Instead, it could be the lack of opportunities for you to develop and improve your skills.

 

Every role you take on should contribute to nurturing your abilities, expanding your knowledge, and bringing you closer to achieving your career objectives. When your workplace fails to invest in your growth, training, or education, it’s essentially allowing your potential to go untapped.

 

In today’s rapidly evolving world, standing still means falling behind. A company that doesn’t prioritize upskilling, reskilling, and developing its employees will ultimately suffer from demotivation and high employee turnover. If your current employer isn’t investing in your growth, it might be time to consider exploring other job opportunities that do.

5. Increasing Symptoms of Burnout

It’s important to note that burnout isn’t just detrimental to the health and wellbeing of employees; it can also be damaging to the business as a whole. Burnout can lead to a lack of productivity, reduced morale, and ultimately, higher levels of staff turnover. When employees feel unsupported and undervalued, they’re more likely to look for alternative job opportunities.

 

If you’re feeling burned out, it’s essential to take steps to address the issue, whether that means seeking support from colleagues and managers, taking time off to rest, or reevaluating your work-life balance. And if you notice signs of burnout in your colleagues, it’s important to be empathetic and supportive, and to encourage them to take the necessary steps to prioritize their mental and physical health.

How to Deal with a Toxic Workplace

Toxic workplaces are a pervasive issue that can affect anyone, regardless of industry or experience. Even the most empathetic and supportive employers can overlook emerging signs of toxicity if they’re not careful. While there are ways to turn your working environment around, such as speaking with your bosses or finding ways to cut down on stress, some workplaces may be beyond repair. In these cases, it may be in your best interest to start looking for new opportunities elsewhere.

 

Working with a specialized retail recruiter can help you find a role in a company with a culture that aligns with your values, allowing you to thrive and achieve your professional goals. Remember, we can all encounter toxic workplaces during our careers. The key to success is to ensure that a negative workplace doesn’t poison your professional future. Taking the steps necessary to protect yourself and your career from a toxic work environment can help you achieve long-term success and happiness.

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Written by

Lileah Akiode

919-813-2454

lileah@theblackdiamondagency.com
Lileah Akiode is the Managing Director of The Black Diamond Agency, a recruitment firm dedicated to connecting talented people with rewarding career opportunities. With a strong background in Talent Acquisition across different corporate retailers, Lileah brings a wealth of experience to ensure a seamless and positive candidate experience. In addition to corporate retail, Lileah also experience supporting the Financial Services and IT industries.

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