Recruiting the best talent is no easy feat. Skill shortages, evolving employee expectations, and outdated hiring practices can leave many business leaders grappling with team gaps and decreased productivity. But fear not! Today, we’re diving into one major hiring challenge that may be hindering your success and how to conquer it – Job Descriptions.

Problem: Lackluster Job Descriptions

Your job description is a gateway for potential candidates, offering insights into the role, company culture, and benefits. Don’t make the mistake of having a lackluster one. Ensure your job descriptions are crystal clear, inclusive, and enticing. Avoid vague language and unrealistic expectations.

A recent study found that a whopping 60% of businesses unintentionally show significant bias in the wording of their job descriptions. This bias can manifest in a variety of ways, from using masculine terms to phrases that show a preference for candidates of a certain age or background.

The consequences of biased job descriptions can be significant. For one, they can discourage top talent from applying for your open positions. After all, why would someone want to work for a company that doesn’t seem to value diversity and inclusion?

How to Craft Inclusive and Engaging Job Descriptions

To craft inclusive and engaging job descriptions, follow these guidelines:

• Use gender-neutral language. Instead of using words like “he” or “she,” use “they” or “you.”
• Avoid using language that is exclusionary or discriminatory. This includes phrases like “recent college graduate” or “must be able to lift 50 pounds.” (unless this is a true requirement to doing the day to day tasks)
• Focus on the skills and experience that are actually required for the job. Don’t include unnecessary requirements that could discourage qualified candidates from applying.

By following these tips, you can help ensure that your job descriptions are fair and welcoming to all candidates. This will help you attract the best talent to your company and create a more diverse and inclusive workforce.

Clarity is Key: Unveil the Mysteries of the Job

Candidates aren’t mind readers, so don’t leave them guessing about what the job entails. Clearly outline the responsibilities, expectations, and challenges they’ll face. Be realistic in setting expectations, ensuring candidates know what they’re getting into. Remember, a job description is a two-way street – it’s about showcasing the exciting opportunities your company offers while also providing candidates with a clear understanding of the role and how they will be adding value.

Inclusivity Matters: Embrace Diversity, Ditch the Bias

In today’s globalized world, diversity is the cornerstone of a successful company. So, ditch the biased language and create job descriptions that are inclusive and welcoming to all. Avoid using language that favors specific races, genders, or ages. Instead, focus on the skills and experience that are truly essential for the job. Remember, diversity isn’t just a buzzword; it’s a driving force for innovation and growth.

For example:

Avoid: “We are looking for a candidate who is fluent in English.”

Why it’s biased: This language is biased because it excludes candidates who may be proficient in English but not native speakers.

Instead: “We are seeking a candidate with excellent communication skills and the ability to work effectively in a multicultural environment.”

 

Avoid: “We are looking for a candidate who is comfortable interacting with people from all walks of life.”

Why it’s biased: This language is biased because it suggests that certain races or ethnicities are more likely to be comfortable interacting with people from different backgrounds.

Instead: “We are seeking a candidate who is open-minded, respectful, and has a strong understanding of diversity and inclusion.”

 

Avoid: “We are looking for a candidate who is a team player and can work well with others.”

Why it’s biased: This language is biased because it suggests that certain races or ethnicities are more likely to be team players.

Instead: “We are seeking a candidate who is collaborative, supportive, and has a proven track record of working effectively in teams.”

In conclusion, crafting effective job descriptions is crucial for attracting top talent and building a thriving workforce. By eliminating biased language, providing clear expectations, and highlighting the benefits of working for your company, you can create job descriptions that are both inclusive and engaging. Embrace diversity, ditch the bias, and let your job descriptions shine as a reflection of your company’s values and commitment to creating a workplace where everyone can thrive. Remember, a well-crafted job description is the first step in building a high-performing team that will drive your company’s success.

 

Leaving a job is a major life transition that often causes anxiety. Many people change jobs several times throughout their career, so you’ll likely need to resign at some point. No matter your reason for leaving, it’s important to approach the resignation conversation with the right mindset

By approaching your resignation meeting in the right way, you can maintain positive relationships, maintain your reputation, and keep future opportunities open. Here’s how to navigate your resignation meeting successfully.

Understand the Significance of the Resignation Meeting

The resignation meeting marks the formal end of your association with your current manager and company. It’s a conversation that’s crucial for both you and your employer. During this meeting, your employer may request your feedback, which can help them improve the company culture for the future.

While it can be difficult, you should be direct and honest about your reasons for leaving. This allows for constructive feedback that can benefit the company.

Plan Your Timing and Approach

The best time to initiate the resignation conversation can vary depending on the nature of your work and your relationship with your employer. You should refer to your employment contract, offer letter, or employee handbook for guidance on the expected notice period.

Most employers will expect you to work through this notice period, but in some situations, they may request a longer period.

A resignation letter should include:

• Your final working date
• Outline of your commitment to facilitating a smooth transition
• Indication any remaining vacation days

It’s important to maintain a tone of gratitude in your resignation letter, even if your decision to leave is for negative reasons. This shows professionalism and helps to maintain a positive reputation.

For your resignation meeting, it’s generally best practice to meet face-to-face if possible. This shows respect for your leader and allows for a more personal and constructive conversation. However, if an in-person meeting isn’t feasible, a video call or phone call is a good alternative.

Avoid delivering your resignation via email, as it’s generally considered impolite and may even risk being overlooked in the communication shuffle. A direct and respectful approach in delivering the news is the most considerate way to proceed.

Gather the Necessary Information

Once you’ve drafted your resignation letter and scheduled your meeting, it’s time to gather any information or documents you’ll need to leave your job. This may include:

• Required forms, such as health insurance and pension forms.
• Unfinished work and documents to pass on to colleagues.
• Any company policies or procedures that you need to follow.

These steps will ensure a smooth and professional departure from your job

Anticipate Reactions and Prepare Responses

It’s important to understand that your resignation may evoke an emotional response from your manager. Even if you have a purely professional relationship, your boss will likely experience feelings of sadness, anger, disappointment, or confusion.

To prepare for this meeting, it’s helpful to consider how your manager might react and how you might respond. Anticipate questions about your reasons for leaving and be ready to share respectful feedback if appropriate.

The best way to prepare is to try to put yourself in your boss’s shoes and imagine how they might feel. They may feel caught off guard, disappointed, or worried about how your departure might impact the team or the company. They may even feel a bit rejected or like they failed in some way.

With that in mind, try to approach the conversation with empathy and understanding. Show respect for your manager and the company you’re leaving, and express your gratitude for the opportunity. Then, reassure them that you’ll do everything you can to ensure a smooth transition.

Be Prepared for a Counteroffer

Sometimes, if your employer is keen to keep you on the team, they might propose a counteroffer during your resignation meeting. They could promise extra benefits, a higher salary, or increased flexibility. In this case, it’s important to determine whether you’re willing to consider a counteroffer.

Think about your career goals and the reasons you’re leaving in the first place. Do the benefits offered address the problems you’re facing? If not, politely decline the offer, thank your boss, and reiterate your decision to leave the company.

Discuss Transition and Handover Plans

Your team members and new employees in your current company will need to absorb the work you’re leaving behind when you go. That’s why ensuring you have a plan to make the transition as simple as possible is important.

Ensuring your team members have everything they need to thrive in your absence will ensure your resignation doesn’t majorly impact business performance. It can also help you to maintain stronger relationships with your professional network.

Decide how to transfer knowledge, documents, accounts, and projects to other team members. Consider acting as a mentor to your replacement for the last couple of weeks, and ensure your employer can reach you if they encounter problems.

During the transitional period preserve positive relationships with your team, and set up strategies for keeping in touch. Maintaining these professional connections will help you to grow in the future.

Take the Right Approach to the Resignation Meeting

A resignation meeting can be stressful, but it’s important to approach it with professionalism and gratitude. Thank your managers and team members for their support and guidance, and preserve these important relationships.

Maintaining a positive attitude and following the steps in this guide will ensure you can confidently approach your resignation meeting and start the next stage of your life on good terms.

A good resignation meeting reflects well on you as an employee and leaves a positive lasting impression. Now that you’ve learned the best practices for resigning gracefully, you’re ready to move on to your next professional adventure

Just like a vibrant storefront in the heart of a bustling city, the retail industry is forever evolving, mirroring the rhythm of the world around it. In this dynamic arena, surprises, twists, and turns are the norm – economies fluctuate, organizational structures shift, and gaps in talent emerge like patches of sunlight through the clouds.

Yet, amidst this ever-changing landscape, a beacon of hope emerges – the power of preparation. By nurturing a workforce that thrives on adaptability, businesses can stay poised to tackle the unknown, to face whatever tomorrow might bring with resilience and enthusiasm.

Join us on a journey today as we unravel the art of crafting an agile retail workforce. We’ll delve into why this strategy is not just important, but vital, in the present day. And, of course, we’ll unveil the roadmap to success, ensuring your company is not just a participant in change, but a pioneer of it.

Nurturing an Agile and Adaptable Workforce: The Heart of Progress

Picture an adaptable workforce as a well-choreographed dance troupe, gracefully navigating the twists and turns of a dynamic stage. It’s not just about embracing new ideas; it’s about creating a culture where evolution is celebrated, and change is met with open arms.

In this world of agility, employees embody the spirit of growth. They’re not just team members; they’re champions of adaptability. They’re the ones who see challenges as opportunities and trends as pathways to innovation. With a growth mindset, they don’t just survive change – they thrive in it.

But what makes these agile individuals stand out? It’s their ability to pivot seamlessly, to glide from one work mode to another without missing a beat. Whether it’s the shift to hybrid work environments or the demand for new skills, they’re not just on board – they’re leading the way.

And let’s not mistake this for just another corporate buzzword. In a world where talent scarcity is more common than a crowded store on Black Friday, agility has transformed from a perk to a necessity. Adaptability is the bridge between a company’s present and its prosperous future.

The pandemic? It acted as a powerful catalyst, a wake-up call that reminded businesses how swiftly their reality can shift. As organizations grappled with unforeseen changes, agility took the spotlight. Today, it’s clear: the ability to transform, to reconfigure, and to evolve isn’t just an advantage; it’s a lifeline.

In a world where the only constant is change, those who master adaptability will not just survive the waves of transformation; they’ll ride them to success. And as businesses reshape their strategies to meet the evolving needs of customers and employees, the value of an agile workforce stands more critical than ever.

Unlocking the Power of an Agile and Adaptable Workforce

Imagine your workforce as a tight-knit community of problem solvers, each member with the agility of a dancer, moving harmoniously to tackle challenges and embrace innovation. An adaptable workforce isn’t just about survival; it’s about thriving in the face of uncertainty.

These agile teams? They’re not just employees; they’re transformers. They’re the ones who see a roadblock as a puzzle waiting to be solved. With collaboration as their compass and risk-taking as their engine, they’re always one step ahead. They’re not just adaptable; they’re future leaders in the making.

But there’s more to this tale of agility. Picture an environment where hierarchy takes a back seat, where collaboration flourishes, and problem-solving is the norm. This is the landscape an agile culture paints, a canvas where engagement, creativity, and productivity coexist in harmony.

Countless studies chime in to validate that agile workplaces are more productive, engaged, and creative than their counterparts when facilitating business growth.

With agility as their compass, businesses set sail towards these horizons:

 1. Resilience and Competitiveness: In a business world riddled with unpredictability, agile companies are the phoenixes that rise from the ashes. Armed with an adaptable workforce, they dance through market shifts, embracing disruption as an invitation to innovate. In contrast, their competitors falter, bogged down by rigidity.

 2. Engagement and Retention: Hierarchy dissolves in an agile environment, replaced by empowered employees who shape their own destinies. This autonomy isn’t just freedom; it’s satisfaction. And engaged employees? They stay. They’re more than workers; they’re believers, driving the wheels of progress.

 3. Flexibility as the Anchor: Flexibility is the lifeblood of an agile workforce. Business leaders steer their ships through the seas of change, guided by data, trends, and intuition. They’re not confined by rigid structures; they’re architects of transformation. And sometimes, this flexibility is more than a strategy; it’s a cost-efficient structure.

As industries continue their evolutionary dance, one truth stands clear: in a world of uncertainties, agility is the dance that keeps businesses in rhythm. The agile and adaptable workforce isn’t just a concept; it’s the heartbeat of progress.

The Role of Recruiters in Building an Agile and Adaptable Workforce

Imagine building an orchestra, not just of talented musicians, but of individuals whose notes of adaptability and agility harmonize seamlessly. Creating an agile and adaptable workforce is a symphony where each instrument, each talent, comes together to create a masterpiece of resilience.

In this melody of transformation, recruiters play a key role, much like the conductor who guides the orchestra. They don’t just find talent; they unearth the agile gems, those candidates who can pivot and evolve with the changing rhythm of the organization.

Agile recruiters can help businesses to:

 1. Adapt to the changing hiring market: Recruiters are the bridge builders between business leaders’ visions and the reality of talent acquisition. They’re the compass that points to the trends shaping the market, the skills propelling businesses forward, and the candidates who hold the promise of adaptability.

In today’s talent-short realm, recruiters aren’t just facilitators; they’re architects of agility. They decipher the shifting sands of the hiring market, sourcing talent from diverse channels to match the evolving needs of companies.

2. Redefine job descriptions: Picture this: a recruiter working side by side with business leaders, redefining job descriptions beyond the mundane. Soft skills like adaptability and problem-solving become the spotlight, and interview techniques transform into windows that reveal a candidate’s true abilities.

3. Implement an agile culture: Recruiters, with their industry savvy, step into the role of mentors. They guide companies in the dance of upskilling and reskilling, crafting an environment where learning is a constant melody and adaptability is the refrain.

4. Foster diversity and inclusion: In the realm of an agile workforce, diversity takes center stage. Recruiters champion diversity, equity, and inclusion, enriching the ensemble with unique voices and perspectives. They’re the architects of a varied cast, assembling talents from all walks of life.

As the business landscape evolves, remember that behind every agile and adaptable workforce stands a team of recruiters, conducting the rhythm of progress. They’re not just finding candidates; they’re crafting the future, one note of adaptability at a time.

Ideas for Building and Maintaining an Agile and Adaptable Workforce

Working with a retail recruiter can help business leaders and hiring teams source the right candidates for an agile and adaptable workforce. Business leaders and managers should work towards cultivating an environment that champions adaptability and agility, ensuring their teams are poised for success in an ever-changing retail landscape

 1. Establish a Culture of Adaptability: Building an adaptable workforce starts with transforming the company culture, focusing on innovation, agility, and creativity. Leaders can set the tone by creating an environment that encourages teams to experiment, explore new problem-solving strategies, and embrace creative approaches to their work. Crucially, an adaptable culture should nurture a growth mindset, where employees see mistakes as learning opportunities rather than setbacks. Truly agile companies view failures as stepping stones to improvement and growth.

 2.  Build an Agile Organizational Structure: Rigid hierarchies and strict job structures are incompatible with the agility an adaptable workforce requires. For teams to be genuinely agile, they must be empowered to take control of their roles, exhibit autonomy, and collaborate transparently across the organization. An agile environment thrives on cross-functional teams interacting, sharing knowledge, and fostering camaraderie. It grants every employee an equal voice, allowing them to make decisions about their roles, offer feedback, and explore alternative processes when necessary.

 3. Create an Agile Work Environment: Agile workforces are fueled by outcomes, not the mere number of hours spent on tasks or adherence to rigid schedules. They prioritize results over time spent. Implementing flexible work arrangements empowers employees with more autonomy over their roles and careers. Embracing diverse needs within the workforce promotes agility. Meanwhile, valuing flexibility, work-life balance, and well-being not only enhances the work environment but also elevates the employer brand. This approach draws top talent and retains valuable employees, fortifying the company’s foundation.

In the orchestration of an agile and adaptable workforce, these strategies compose a symphony of growth, resilience, and success. By fostering a culture of adaptability, embracing an agile organizational structure, and cultivating a flexible work environment, businesses can fine-tune their workforce to navigate the dynamic rhythms of the retail industry with harmonious precision.

Embrace the Era of Agility

In a world defined by its unpredictability, predicting the future remains a daunting task. Yet, armed with an agile and adaptable workforce, companies can stand ready to meet any challenge head-on. Begin your journey towards cultivating such a workforce by enlisting the expertise of a seasoned retail industry recruitment team. Through this collaboration, your company is poised to reap the rewards of agility, resilience, and enduring success. As the sun rises on this new age of agility, your company can confidently stride into the future, whatever it may bring.

Nailing an interview is an art that extends beyond just saying the right words. The way you carry yourself, your subtle movements, and maintaining eye contact can send volumes of information to your interviewer. After all, it’s said that a whopping 55% of the cues we send during a conversation stem from body language.

As interviewers engage with candidates, be it face-to-face or through a virtual platform, they’re not just hearing your answers; they’re also meticulously observing you to gather insights about your personality, mindset, and attributes. If your hand gestures and posture aren’t in sync with your words, your message might lose its impact. And let’s be honest, during a high-stress scenario like an interview, it’s all too easy for underlying nerves to manifest themselves in your body language, potentially jeopardizing the impression you’re striving to make.

So, the golden question is – how do you seamlessly weave together words and body language to project the right message? Stay tuned as we delve into this intriguing aspect of interview success.

Body Language: Unraveling the Silent Power of Communication

Over the years, countless studies have delved into the nuanced world of nonverbal communication. While results vary, a common consensus is that a staggering 70 to 93% of all communication is nonverbal. Quite a revelation, isn’t it?

One pivotal piece of research that has stood the test of time was spearheaded by Dr. Albert Mehrabian in the 1960s. His objective was to understand how people reacted to words and phrases when paired with specific gestures and facial expressions. Through a series of tests, Dr. Mehrabian unveiled that body language and tone of voice played a massive role in how subjects interpreted the speaker’s intentions and emotions.

Dr. Mehrabian concluded his findings into a fascinating theory: the way we interpret messages is influenced less by the words themselves and more by the speaker’s inflection and body language. He posited that when deciphering messages, a mere 7% is based on the verbal content, while 38% hinges on vocal tone, and a whopping 55% is driven by visual cues, including body language.

 

The Power of Body Language in Job Interviews

In a job interview, your primary objective should be to resonate with the hiring manager. Your task? Persuade them that you’re not only a perfect fit for their team due to your skills and expertise, but that your character, personality, and attitude align with their corporate culture.

It’s a given that what you say during a job interview is crucial, but the way you convey your messages can dramatically sway a potential employer’s perception of you. Even small nuances, like a firm handshake, can tip the scales in your favor when it comes to creating a compelling first impression.

When used correctly, body language can:

• Craft a striking first impression: How you present yourself, from your attire to your posture, combined with the energy your body language exudes, can etch a memorable image in employers’ minds. This can significantly bolster your chances of landing that coveted job offer.
• Build rapport: Body language tactics such as maintaining eye contact, flashing a genuine smile, and subtly mimicking your interviewer’s behaviors can lay the groundwork for a harmonious connection, enhancing the overall interview dynamic.
• Exude confidence: Irrespective of the nerves that many candidates may experience during an interview, hiring managers are on the lookout for signs of self-assuredness. Your body language serves as a silent testament to your belief in your skills and capabilities.
• Professionalism: Negative body language cues, such as restless fidgeting, wandering gaze, or lack of eye contact, can dent your perceived professionalism and dependability. This, in turn, can make it challenging for hiring managers to envision you as part of their team.
• Radiate enthusiasm: Body language can be a potent tool to convey your eagerness for the role at hand. Hand gestures can express your zest and passion, making you a more attractive prospect to potential employers by showcasing your commitment to the job.

Savvy use of body language can also serve as a nonverbal signal to hiring managers that you’re actively listening and absorbing their input, enhancing the level of engagement during your interview.

Key Elements of Body Language to Ace Your Job Interviews

In the hustle to prepare for an interview, the significance of body language can sometimes be cast into the shadows. Candidates often direct their energy towards crafting articulate responses, not realizing that the vehicle for those words – their body language – plays a pivotal role in whether their message hits the mark.

Maintaining constant awareness of your facial expressions, tone, and body language can be challenging. However, several elements of nonverbal communication can be honed to enhance your chances of interview triumph. As you prep for your next interview, contemplate the following:

1.Facial Expressions:

Our facial expressions can be silent tell-tales of our thoughts and emotions. We inherently scrutinize the faces of our conversational counterparts to gauge the emotion behind their words. Practice in front of a mirror and identify any facial signals that might express negativity, such as frustration or boredom. Strive to maintain a neutral, confident, and engaged expression throughout the interview. A focused demeanor when fielding questions, punctuated by timely smiles, conveys your enthusiasm and fosters rapport.

2.Posture and Body Positioning:

An upright posture is a visual shorthand for confidence, a critical element in making a strong impression. Be mindful of your posture, whether you’re striding into the interview room, sitting in front of a camera, or rising to greet your interviewers. Maintain a straight back, relaxed shoulders, and an engaged posture to project interest and professionalism. Monitor any changes in your posture throughout the interview. A subtle lean towards the speaker when a question is posed signals active listening and full attention.

3.Gestures:

Your hand movements can heavily influence the outcome of an interview. Simple actions like keeping your arms uncrossed communicate openness and sincerity. Expressive hand gestures can portray your passion and eagerness, making you appear more animated. However, be mindful of subconscious fidgeting such as twiddling with pens or clasping your hands, which can make you appear nervous.

4.Eye Contact:

Arguably the most crucial facet of nonverbal communication, eye contact is a delicate balancing act. Regular eye contact conveys active listening, authenticity, and openness. However, overdoing it may lead to discomfort. If multiple interviewers are present, ensure you distribute your eye contact among them. Engage directly with whoever addresses you, but refrain from prolonged gaze.

5.Tone of Voice:

While not conventionally linked with body language, your tone plays a critical role in nonverbal communication. Pay heed to how you say things. A steady, assured, and confident voice can fortify the bond with your interviewer. Be mindful of your pitch and volume – a monotone voice may signal disinterest, while a loud or high-pitched tone might be interpreted as nervousness.

6.Appearance:

Last but not least, your personal presentation is crucial for job interview success. Whether for a virtual or in-person interview, a professional dress code is imperative. Display a well-groomed appearance as a disheveled look might indicate a lack of attention to detail or commitment to the job.

Mastering the Nonverbal: Effective Body Language for Interviews

The subtle nuances of body language often carry more weight in a successful interview than most candidates realize. Meticulously cultivating a confident posture, employing strategic eye contact, and expressing your passion and assurance can give you a significant edge over a multitude of other applicants.

Should you have any concerns that your body language may not be conveying the right impression, consider implementing some practice sessions. You can do this by rehearsing in front of the mirror, conducting mock interviews with friends or family, or engaging with your recruitment team for practice runs. This way, you can refine your non-verbal cues to best echo your abilities, potential, and commitment to the role at hand.

In our post-Covid world, having a strong talent pipeline is more crucial than ever.

And the skills shortage that was present in almost every industry pre-Covid is still threatening organizational growth.

When you’re recruiting, it’s not about the number of people you can attract to your organization; it’s about the quality of these candidates. Even with the perceived increase of candidates in the post-Covid job market, there are still skills shortages across most industries. Depending on the role you are trying to fill, recruitment can be a lengthy and involved process.

One of the most effective ways to ensure you can quickly fill the critical gaps in your team is to have people ready to step into your organization at the earliest available opportunity; in other words, your talent pipeline.

Let’s talk about the why’s and how’s of building a robust talent pipeline.

The Benefits of a Strong Talent Pipeline

Despite the pandemic, skills gaps are widening across all sectors; in fact, the pandemic has brought to light just how crucial the skills gaps are in many industries.

In developing a strong talent pipeline, the aim is to avoid the scenario where you have critical skills gaps and no-one lined up to fill them.

Many organizations think of recruiting only when they actively have a vacant position. A talent pipeline is a way of thinking about your team, and recruitment, in a more holistic way. You will always have an active, engaged audience and the idea of working for your company is something that is always on their radar.

Let’s look at some of the main positives of building your talent pipeline now.

1. Identify More Candidates

When a vacancy arises on your team, wouldn’t it be ideal to already have someone in mind to take over the role?

This is where a talent pipeline comes in; it reduces the fear of having a critical vacancy open as you have a range of potential candidates set up to open a dialogue with.

Your talent pipeline will speak to the 70% of candidates who aren’t actively looking for a job, the ‘passive candidates’ market. Organizations without talent pipelines are missing out on this significant portion of the workforce.

You can start to bring candidates into your talent pipeline at different stages in their careers, starting with graduates up to Exec level.

When you have a talent pipeline you can rely on, you have a range of candidates ready to be invited for an interview rather than starting the recruitment process from scratch.

The good news is The Black Diamond Agency is able to help you with this. If you want to find out more call us at; 919-813-2454.

2. Reduce the Time to Hire

I’m sure you’ll agree that in our post-Covid world, the thought of having critical vacancies on your team is an unpleasant one.

This year, teams have been stretched to the breaking point, with many taking on extra roles, having to adapt to working from home and generally being busier than ever before.

To keep your entire team working cohesively, you need to know that any critical vacancies will be quickly filled, instead of being left unfilled, damaging team output and reducing morale.

3. Increase Your Offer Acceptance Rates

One of the most frustrating things that can happen in the recruitment process is when you think you’ve found the ideal candidate, but then they turn down your job offer.

The more people you have in your talent pipeline, the more they will get to know your organization, and this relationship is what pushes great candidates over the line to say yes to your job offer.

 How to Build Your Talent Pipeline

Creating a talent pipeline means proactively forming long-lasting relationships with candidates who would be the right ‘fit’ with your organization – both in their skill set and their culture and values.

So, how do you do this?

1. Defining What Your Organization Needs

The following are questions to ask when thinking about what you want from your talent pipeline –

• Who are your key employees and in what roles?

• What skills are most critical to your organization?

• Where do you want to take your business in the next 3-5 years?

• What type of people will you need in your business for it to grow?

Drawing on your experiences with Covid can help here too. When your business was in ‘critical survival mode’ like many were during the height of the pandemic, did this highlight any areas where you were missing vital skills?

 2. Attracting the ‘Right’ Talent

Attracting the right candidates to your organization is the critical part of building your talent pipeline.

Building a talent pipeline focuses on attracting both passive and active candidates, rather than a recruitment process which focuses solely on filling a current vacancy.

Having an excellent employer brand will be essential in attracting the type of talent you want. Any prospective talent that comes into contact with you will be forming an opinion as to whether they would like to join your company, whether they’re an active or a passive candidate.

The following are the most direct ways to build your talent pipeline –

• Networking events – getting your name out in your industry is crucial in building a following.

• Working with a recruitment specialist.

• Your social media channels – are you regularly posting engaging content for your candidates?

• Existing contacts and referrals – do you have a robust referral program in place? How often do you review and reconnect with former colleagues or managers?

• Graduate campaigns – getting to know the new generation of talent coming through the ranks is an excellent way to build your talent pipeline.

 3. Reviewing Your Application Process

A poor recruitment process is enough to put even the most interested candidates off.

Making your recruitment as seamless, engaging and professional as possible will leave even candidates who are not successful in receiving a job offer, want to apply again in in future.

Make sure your recruitment process is mobile-friendly; 58% of active job seekers use their smart device to search for jobs. But with many sites still not being mobile-friendly, mobile seekers complete 53% fewer applications and take 80% longer to complete each application than applicants using desktops.

A mobile-friendly application process increases the number of applicants to each role by 11.6%.

Write easy to read job descriptions with clear information; stay away from jargon.

Make sure you have the recruitment process planned out step by step so that applicants can be informed of the exact date by when they will be progressed to the next stage or not.

Important: Always stay in touch with candidates via email or phone throughout the entire recruitment process.

Start Building Your Talent Pipeline

With a network of engaged potential candidates ready to join your business, you’ll ensure that you always have potential on-hand to fill essential roles.

So, now you have the premise of building your talent pipeline, it’s time to get started.

Remember that you don’t have to go it alone – working with a dedicated recruiter is a great way to work on building your talent pipeline.

For more information on how we can help you build your talent pipeline, get in touch with us at 919-813-2454 or email us here Info@theblackdiamondagency.com

As a business leader, it’s essential that you hire individuals onto your team who will thrive, which in turn allows your business to grow.

The ‘right’ hire can make all the difference, just as hiring someone who isn’t exactly what you’re looking for can be harmful to your team and ultimately your success.

The U.S. Department of Labor claims a bad hire can cost your business 30% of your employee’s first-year earnings. No business wants to spend any more time, resources or revenue than is necessary on their recruitment process. In an ideal world, you would make the best hire the first time around – every time. Unfortunately, in real life, it’s not as simple as that.

As a leader, there are ways that you can mitigate hiring problems and challenges in your organization. High on the list is only hiring individuals with certain high-performing skills.

Today, we share the 7 top qualities to look out for in your recruitment process – hire employees with these attributes to attract the success you want for your business.

1. A Great Communicator

Communication is the number one attribute all great employees have. In any organization, no matter how small, the way employees interact with each other is the key to a successful team, and this has only been increased in our new physically distanced world.

Since the rise in remote working, possessing excellent communication skills has never been more critical. Sending an unclear email, miscommunicating a message over messenger bots or on the phone can cause all kinds of problems for the entire team.

The most successful teams are full of great communicators – so look for this attribute as something essential in your recruitment process.

2. Autonomy

In a busy organization, you need people who can work independently outside of the initial onboarding period. Your employees need to be able to manage time effectively, balance their workload and ensure that deadlines are met.

Additionally, autonomy is a contributing factor to high engagement, productivity and work satisfaction – so when you employ and encourage autonomy in your teams, both you and your employees will benefit.

To find out if candidates have high levels of autonomy during the recruitment process, ask them how they feel working independently and if they have experience working on their own – particularly from home – and look out for how confidently they talk about being self-driven.

3. Leadership Skills

Another key trait to look out for is their leadership potential.

In our ever-changing world, you must know that your team can step up when needed. Additionally, when you recruit people with leadership potential, this is a long-sighted growth strategy which can save you time and money in the future.

Leadership qualities involve a variety of soft skills including communication, confidence, delegation and being able to give and receive feedback.

4. A Positive Mindset

A positive mindset is essential, and unfortunately, it’s not something that can be taught easily.

Some individuals approach challenges with a ‘can-do’ attitude, are always able to look at the positive in a situation and can consistently bolster others – and these are the type of people you need in your organization.

Individuals with a negative mindset will find it harder to thrive and move forward, as they find it challenging to see past obstacles. Unfortunately, their negativity can quickly spread and bring other members of the team down too.

Additionally, positive individuals have an ability to adapt to change with ease – which is going to be essential in companies moving forward.

5. A Team Player

As with a positive mindset, being a team player is a crucial trait for employees to have in our post-Covid world.

Be on the lookout for people who have plenty of experience working as part of diverse teams. Working with lots of different people and personalities is a great way to develop the skills needed to be an excellent team player.

Team players contribute by listening to their colleagues and offering different perspective. They help to strengthen bonds and trust within the team, and they are essential when things get tough.

6. Emotional Intelligence

Emotionally intelligent individuals possess the interpersonal skills needed to help your organization thrive, and they do this in a few ways.

Building on the great soft skills we have already mentioned in this article, emotional intelligence allows employees to exhibit the following:

• Self-awareness – the ability to prioritize, manage time and resilience to stress and anxiety during busy times.

• Self-regulatory behaviors – they are always in control of their emotions, and they are good at resolving conflict.

• Empathy – they can understand perspectives of other team members, which allows them to work well with everyone.

• They can take feedback constructively – they don’t let it affect them personally, and they learn and grow from the experience.

An ideal team is full of people with high emotional intelligence. It is such a necessary trait it ranked sixth in the World Economic Forum’s list of the top 10 skills that employees will need to thrive in workplaces of the future.

7. Agility

And finally, with the enormous changes that have happened to our world due to the pandemic, flexibility is essential.

Never before has the skill of being able to work outside of our comfort zones been so necessary. It is now essential for all employers to be sure that their teams are able to pivot to the ever-changing needs of a post-pandemic world.

Some people are great at adapting to change, others find it more challenging, and some are unwilling to try.

How have employees coped with the recent changes to our world? Have they been happy to embrace new ways of working and living? Agility comes with a growth mindset, one where employees are always looking to develop and to grow. This is the only way continued future success is possible.

Finally

If you are looking to employ new talent into your organization, these are the skills that you should be on the lookout for.

If you need help finding great talent for your business, we can help.

For more information on how we can help you recruit the high-performing individuals you need, get in touch with us at Info@TheBlackDiamondAgency.com.

When it’s time to interview the shortlist of candidates for your vacancy, you need all the help you can get to ensure you eventually make the ‘right’ hire.

Interviewing is a skill, and just because you are in a managerial position, that doesn’t mean that interviewing comes naturally to you.

Likewise, just because you’ve been interviewing for years, this doesn’t mean that your technique doesn’t need honing.

Today, we share 6 clever tips for interviewers to help you make the best possible hire from your shortlist of applicants.

1. Review Your Company Mission and Vision

Companies with the strongest culture attract the best candidates; it’s a fact.

Reviewing your company vision and mission might be a case of refreshing your memory of the values and attributes that your business aspires to, but it could also be a case of rewriting them entirely.

Since the pandemic and the shake-up to businesses that this caused, many companies are finding that their mission and vision has changed – is this true in your business?

For example, in some organizations, communication between employees in the form of weekly in-person meetings might have once been an essential part of their business strategy. But since the introduction of remote working, this is no longer the case. Does your company recognize and appreciate the need for flexibility to allow for remote working, which is more vital than ever?

The first thing to do before the interview process starts is to review your company vision and mission statement for our post-pandemic world.

2. Get Familiar with the Job description

In an ideal world, you will have written the job description yourself and inherently understand what you need from your new hire, but this is not always the case.

In larger companies, there can be several people involved in the recruitment process, so it is essential that everyone involved is aware of what you are looking for in your open role and that this is communicated to candidates at every stage.

Especially now in our ever-changing world, the position that you are hiring for might be an entirely new role for the company – do you know the exact skills and attributes that you are looking for?

3. Use a Consistent Process

Interviewing candidates can be an emotionally-charged experience for both the employee and the employer.

Many interviewers by-pass red flags in the interview and go with their ‘gut feeling’ – but this is not the best way to hire the right talent for your business.

For every interview to have the best outcome, you must work to a method and stick to it. This means:

• Choose your questions carefully and don’t deviate. You can ask extra questions that might crop up in your mind at the end of the planned questions – this gives all candidates a fair interview.

• Practice your note-taking – taking accurate notes is an essential quality for all interviewers to have.

• Use a scale to rate candidate answers – you can give a score out of 10, or use ‘excellent’ to ‘poor’ at the end of each answer to remind you when you are looking back over your notes.

4. Be Compassionate

Interviews can be daunting, and this is something that interviewers and hiring managers can become desensitized to, especially if they have a lot of experience conducting interviews.

Showing compassion and consideration instead of the stony managerial tone some interviewers adopt will benefit both the interviewee and yourself.

Candidates perform much better in interviews when they feel at ease, and so making sure they feel relaxed is a great way of seeing the real candidate and allowing their best self to shine through.

So, don’t be continually testing the candidate or focusing on negativity and flaws to try and ‘catch them out’. Keep it positive, even if you plan on asking the dreaded ‘what’s your greatest weakness?’ question (we will look at interview questions in another next section).

Take your time, and allow the candidate to take theirs – allow enough time for a good conversation, don’t aim to get them in and out in 20 minutes.

And finally – smile!

5. Get Your Questions Right

There are certain interview question stereotypes, which it is best to avoid if you want better interview outcomes.

There are standard questions that many interviewers ask, such as ‘what will you bring to the role’, ‘tell us what you know about our company’ and of course, ‘what is your greatest weakness’.

Try asking the candidate to explain a passion of theirs to you – preferably work related. As this will allow them to demonstrate their communication skills and their interests. It can help bring people out of their shell and shows how effective they can be at communicating ideas to another person.

Another great question right now is to ask how they coped with the Covid-19 crisis, either at home or at work. We all had to make changes to our lives and routines – did they take it in their stride or did they find it hard to adjust quickly to new ways of living and working?

Additionally, aim to curate an interview environment which feels like a conversation rather than an interrogation – this will put candidates at ease and makes the interview experience more pleasant and productive for everyone involved.

6. Candidate Aftercare

Ensure that you treat each candidate, even unsuccessful ones, as you would treat a customer, even after the interview process is over.

This is a great way of looking after your talent pipeline – candidates who are suitable but unsuccessful on this occasion will be inclined to apply again if they come out of the experience with a positive view of your company.

Respond to candidates in a timely manner – this goes for successful and unsuccessful candidates both during and after the interview process.

Encourage unsuccessful candidates to apply again, and you can even keep in touch on LinkedIn, where you can share information and updates about your business.

As for the successful candidate – congratulations on your new hire; now it’s time to get them onboarded successfully.

Finally

If you are looking to employ new talent into your organization and you need help attracting the right talent – we can help.

For more information on how we can help you recruit the high-performing individuals you need, get in touch with us at 919-813-2454 or email us at Info@TheBlackDiamondAgency.com.

If you haven’t been giving much thought to your employer branding recently, then now is the time to start.

All businesses have an employer brand, whether they actively work on it or not.

Your employer brand is the way the world sees you; from your products and services, your mission, your vision, your ethos and your team – yes, there is a lot to consider!

The question is – how should your employer brand be positioning your company in our post-pandemic world? The world has changed, and it is more crucial than ever that your employer brand is positioning you above your competitors.

In today’s blog, we look at the crucial elements of employer branding in our post-pandemic world.

What is Employer Branding?

Your employer brand is your talent attraction magnet – it is the beacon to the potential pool of candidates to be drawn on that want to work for your company.

It is also the way your customers view your business – the reason people interact with your organization and the way the wider world views your company.

But for the purpose of today’s article, we’re going to be focusing on employer brand in terms of talent attraction. And specifically, employer branding in our post-pandemic world. What worked pre-pandemic will not necessarily work now; the best talent is looking for certain things from your post-pandemic employer brand, so let’s look at what they are.

A Considerate Brand

The pandemic has brought down barriers in ways that we could never have expected.

Now more than ever what people are looking for from the organizations they interact with, and specifically the organizations they want to work for, is that they have a personal, considerate approach to being an employer.

People are now looking for reassurance and support wherever they turn – from their friends, their family, and especially their employer.

Transparency is key here too. If you have had to make lay-offs in certain areas, but senior management have received bonuses, how will this look to candidates who are researching your brand?

It can be tricky getting the balance here right, but everyone is aware of how tough things have been during the pandemic. Being honest and transparent about the decisions your business has made is key – candidates are increasingly turning away from brands that are seen to be dishonest about their practices.

A Focus on Health and Wellbeing

A big focus for candidates that you must consider in your post-pandemic employer brand is how much of a focus you now have on health and wellbeing. Wellbeing and particularly mental health have been gaining traction in the employment world for some time, but the pandemic has skyrocketed their importance. Your post-pandemic employer brand needs to ensure candidates that you are treating the health and wellbeing of your workforce with the utmost importance.

This includes-

• Prioritizing clarity and caution – the virus hasn’t gone away yet, and brands who maintain an excellent focus on physically protecting their employees with excellent Covid-19 procedures will be viewed by candidates favorably.

• Offer flexible working (where possible) – allowing employees to work from home, and being flexible on the matter is what the best candidates will be looking for.

• Offering real help to support employee health and wellbeing – do you encourage physical health in your employees by providing fresh fruit in the workplace (where it is safely possible) or cycle to work arrangements and gym memberships? Do you champion mental wellbeing and strive to be a compassionate employer – if so, will candidates know this from looking at your website or social media?

Showing that you are dedicated to health and wellbeing is not about bragging about it on social media – it’s about demonstrating your values in a way that’s easy for candidates to find and communicates your wellbeing offering in an honest and transparent way.

A Communicative Brand

Communication was the one thing that kept us together during the pandemic, and the way you continue to communicate with candidates during the ongoing crisis and afterwards will be a significant part of your employer brand going forwards.

Your social media channels are the first port of call for candidates to contact you, and your followers (which will include potential future candidates) are still the number one place to maintain your employer brand.

But some organizations stepped away from posting anything on social media during the pandemic. Some thought it insensitive; others simply didn’t know what to post during the highly changeable time. But posting online to maintain your employer brand doesn’t always have to be about self-promotion.

There are many different types of content you can share on your social channels to alert candidates to what type of employer you are, and what your company is focusing on in our post-pandemic world.

This can include:

• Industry updates

• Helpful articles which could be of interest to your employees and candidates including think pieces either from your own company or from an industry thought-leader

• Updates about your company – have you launched new products or services? Have you celebrated a milestone recently? Moved offices? People love to see ‘human’ updates from real people about real people (your team).

• And of course – your latest job openings.

Giving Candidates a Sense of Purpose

Finally, a sense of purpose is another major factor that great candidates are now looking for in their post-pandemic employers.

Meaningful work is increasingly what millennials are looking for – and this section of workers now makes up the largest part of the worldwide workforce.

The Deloitte 2020 talent survey states that employers should provide meaningful work or they will struggle to attract and retain their workforce.

What is it about your company that makes your employees feel as though they are making a positive difference to the world?

Finally

If you are looking for new talent for your organization and are struggling to find the ‘right’ candidates – we can help. Get in touch with us at 919-813-2454 or email us at Info@TheBlackDiamondAgency.com and we will help you find the talent that you have been looking for.

The world of work has changed dramatically in recent years, and the pandemic has heightened awareness for the importance of diversity and inclusion in the workplace.

Recently, there has been an increased realization from employers that they need to be doing more to promote diversity and inclusion.

There are numerous benefits for both employers and their teams when equality, diversity and inclusion are championed in your business.

Today, we look at why this is and how to build a more diverse team.

Keeping Your Diversity and Inclusion Commitment

It is no secret to employers that a diverse team is a productive team.

A Harvard Business Review report found that when making decisions, teams with a diverse make-up outperformed individual decision-makers 87% of the time. Plus, diverse teams are proven to have increased innovation and creativity, have higher employee engagement, and they generate increased profits.

But unfortunately, during the ongoing Covid-19 situation, diversity and inclusion have slipped down the list of priorities for many organizations.

Diversity, equity and inclusion has certainly gained momentum in recent years as an important issue and should not be treated by employers as a ‘trend’ to dip in and out of when it suits them.

It is something that needs to be built into the mission, vision and ethos of your company.

Title VII of the Civil Rights Act of 1964 states that no individual should be discriminated against in the workplace due to their race, color, religion, sex and national origin. And yet, in 2022, there is still a lot of work for many organizations to do to ensure they are operating an entirely equal and inclusive working environment.

So, let’s look at how employers can ensure they are championing diversity, equity and inclusion in their place of work.

1. Create a Culture of Equality

One of the more challenging elements of creating a fair and equal environment in your workplace is changing the climate that may have been in place for many years, sometimes even decades.

Management styles can get passed down through generations in organizations, as one set of managers and leaders replaces another and picks up subtle ways of working, which can become set within the company ethos.

At best, this can include acting and behaving a certain way which only serves a few individuals out of a whole team, hiring the same type of people. At worst, it can mean actively shunning certain groups of people – and remember, this can be done consciously and subconsciously (we will discuss unconscious bias in more detail in the next section).

So, to combat inequality, and cultivate a culture of equality, this needs to be addressed at the most basic level by including an equality, diversity and inclusion article in your company mission statement.

But including an equality objective in your organization is just the first step.

Remember to continually review and evaluate your policies and procedures to ensure that equality is present in:

• Your recruitment

• Career opportunities and promotion decisions

• Learning and development

• Disciplinary procedures

• Performance management

Next, let’s look at tackling unconscious bias in your workplace.

2. Managing Unconscious Bias

Unconscious bias can affect all of us, and it’s essential that it is managed effectively in your organization, from whom you choose to employ, who you choose to promote, which members of the team you ‘prefer’ working with and how members of your team engage with each other.

Of course, we are naturally attracted to people with whom we can find common ground, and this affects the way we interact with others both in the workplace and out of it.

You could look into training programs for the entire team on how to spot and tackle unconscious bias – this type of bias is so ingrained that we often don’t realize that it’s happening.

There are also some ways to spot and stop unconscious bias in your workplace, including:

• Being aware of the potential for unconscious bias – talking about it with employees and making them aware of how their interactions can affect others.

• Question yourself and the decisions you make regularly – have you chosen a certain individual for a new project because they are the best person for the job, or because you tend to favor them?

• Create a support network for employees – let them know that if they feel they have been overlooked or singled out due to a bias, that there will always be support for them and that you will actively work to remedy this.

Finally, let’s look at the easiest place to champion diversity and inclusion in your workplace – your recruitment process.

Championing Diversity in Your Recruitment Process

If you are committed to increasing diversity, equity and inclusion in your organization, your recruitment process is where you can start to make positive changes.

Recruitment can be a complex and emotionally-charged event.

Many employers and hiring managers have very stringent ideas of whom they believe they are looking for, for a particular role. And of course, this affects the potential for a diverse workforce.

Whether conscious or not, it is a fact that hiring managers like to hire people who remind them of themselves. But this makes for a very un-diverse workforce.

What can be done to reduce bias in your recruitment process?

You can introduce blind skills challenges, make use of AI in your recruitment process or use new and different channels to advertise your roles. You can also work with a dedicated recruiter.

Working with a recruiter will allow you to reduce the amount of bias in your recruitment process, not only as they will work as a mediator between the company and the candidates, which allows for a completely unbiased selection process. But they can also challenge your ideas of the kind of candidate you are looking for and can locate candidates that you would never have been able to access when working alone.

To find out more about how to champion diversity, equity and inclusion in your organization by working with a recruiter, you can contact us at 919-813-2454 or email us at Info@TheBlackDiamondAgency.com.

Remember – creating a diverse workforce leads to higher engagement, greater productivity and is better professionally and personally for every member of your team.

As we are now living in a world that has been changed by the pandemic, your employee retention strategy must be better than ever.

A pre-pandemic Retention Report by the Work Institute (2019) found that “one in three workers would voluntarily leave their job by 2023”. And this has only increased due to significant shifts in the market due to Covid-19.

The effects of the pandemic are going to be felt in organizations for years to come, and so employee retention needs to be a key focus in order to ensure you are keeping your team engaged and satisfied in their roles.

Hiring for replacement team members is not something any company wants to be doing right now, and so an excellent employee retention strategy is essential.

The following 6 strategies will help.

1. Discover Who You’re Overlooking

To ensure you are providing excellent leadership for your entire team and making them feel valued, first, it is essential that you find out if you are overlooking anyone in your team.

Teams will naturally include individuals with a variety of skills, experience and personality types.

But in most teams, there will also be team members who shine brighter than others – extroverts tend to get noticed more than introverts, some team members are more likely to speak up if they have a problem whereas others will try to work through challenges on their own.

As a leader, it is essential that everyone is getting the right amount of support that they need and that you are not overlooking anyone.

Leaders will naturally look to middle managers and other higher-profile employees, but to be a great leader, you must ensure the highest level of employee retention – remember that each and every team member must feel valued and supported.

2. Create Unlimited Opportunities for Growth

According to this LinkedIn Workforce Learning Report, 93% of employees would stay longer with their employer if they invested more in developing their careers.

Many employers will get to the point where they have a great team in place and think that their job is ‘done’.

But continual training and development is a key part of every employee retention strategy, and we find that talented candidates who look for new roles often cite a desire to develop themselves and their career further as a reason for leaving.

No-one wants to be stuck in a role where they feel as though progression is an unlikely possibility. So, invest in robust training and development for your team – it can be anything from personal development training to allowing them time to learn new skills.

3. Demonstrate Excellent Values and Ethics

The most desirable employees are looking for employers with meaningful values and ethics. And this has been accelerated by the pandemic. We are all thinking much more about what is really important to us, and working for a company they believe in is high on every employee’s list of priorities.

Employees are more empowered than ever, with social media and online review culture creating an environment where the need to be honest and transparent is more crucial than ever. How active is your company at demonstrating your values and ethics? Do you champion diversity and inclusion? Are you financially transparent?

Fail to demonstrate excellent values, and you risk losing your employees to a more ethical company.

4. Give Employees a Purpose

It is not enough to give employees a fair remuneration package – employees are increasingly looking for a greater sense of purpose in their work.

The best way to find out if your employees feel a sense of meaning and purpose in their work is to talk to them. Ask them what is important to them in their roles and make any alterations you can to help them feel a greater sense of purpose. This could involve introducing tools to make their jobs easier, and thus, more valued, or working together to identify stretch assignments or projects they can work on to continue growing in their career.

Also, create a mission statement which helps employees to understand how their work positively impacts the world.

5. Enhance Your Employer Brand

Your employer brand is the thread that links employees to the organization – all employees want to work for a company which they feel aligned to.

Look closely at what your competitors are doing – if you slip in terms of promoting and maintaining an excellent employer brand, this gives employees the opportunity to look elsewhere and to be tempted to leave to work for a brand with a better reputation and culture.

Your digital footprint is key in creating a strong employer brand which your employees will feel proud to be a part of. Think about what you post and how often. Employees like to see that their employer is actively engaged in current topics, is invested in the wellbeing of the team and is a transparent and communicative employer.

Get your employees involved in team strengthening events, use your social media to champion your current employees – celebrate birthdays, life events and little wins within the organization.

And finally, let’s look at how a great recruitment strategy is always essential when it comes to employee retention.

6. Get Your Recruitment Strategy Right

Employee retention all starts with your recruitment process. When you start your employees off on the right foot with an excellent recruitment and onboarding process, this sets the tone for a mutually beneficial employer-employee relationship.

Studies reveal that the better the onboarding process, the lower the turnover.

A shocking 20% of employee turnover happens within the first 45 days, and this is mostly due to a poor onboarding process.

Onboarding is part of the recruitment process, and yet many employers believe that recruitment stops the moment the candidate accepts the job offer. Invest in your recruitment and onboarding process, and you will start to see a higher rate of employee retention.

Finally

A certain amount of staff turnover is unavoidable. But follow the steps in this guide to improve unnecessary employee turnover in your organization.

It’s never easy to lose a great employee, but when you work with a specialized recruiter, they can help you create the right recruitment and onboarding process to ensure your retention rates remain high, increasing employee engagement and lowering your overall costs of recruitment.

To find out how we can help you find your next talented team member, get in touch with us at 919-813-2454 or email us at Info@TheBlackDiamondAgency.com.