We are your Talent Acquisition Partner

We help you fill your open roles quickly so you can focus on what matters most: growing your business. Our process is designed to be efficient and effective, so you can spend less time on recruiting and more time on strategy, development, and training. We’ll bring you qualified candidates who are a good fit for your company culture and who have the skills and experience you need to succeed.

ServicesEngaged SearchContingency SearchTemporary Staffing
Tailored recruitment outreach strategy
Weekly candidate updates
Market Intelligence
Candidate sourcing/screening
Reference checks
Offer negotiation support
Discounted search fee
Flexible staffing solution
Short-term project assistance
60 day replacement guarantee
90 day replacement guarantee

Uncovering Hidden Talent:

We help you find the talent you didn’t know you were looking for.

Embracing Diversity:

Our approach is all about presenting you with a well-rounded group of candidates that mirrors the diversity of our world today.

Market Insights:

We help you understand the job market, salary expectations and other factors to make better hiring decisions.

Industry Expertise:

We’ve been in the recruiting game for over 20 years, with a strong background in both corporate office and retail store environments.

The Black Diamond “Uncovering Potential” Process

The Black Diamond Agency partners with clients to find the right talent for their needs. Our process is designed to be efficient, effective, and collaborative.

We start by working closely with you to understand your organization, culture, and the specific skills and qualities needed for the job. We want to make sure we’re on the same page about what the ideal candidate should have in terms of qualifications, experience, and other important traits. By working together, we can lay a strong foundation for finding the right person who will fit well with your team and help your organization thrive and succeed.

Step 1: Recruitment Strategy Planning

Once we have a good understanding of your needs, we will create a recruitment strategy that is tailored to your specific requirements. This will include developing a compelling job description and creating a 7-touchpoint campaign to reach out to candidates.

Step 2: Recruitment Campaign Development

We will create a recruitment campaign that uses a variety of channels to reach potential candidates. This may include online job boards, professional networks, referrals, and our own candidate database. We will also develop interview questions and interview guide to debias the interview process.

Step 3: Sourcing and Candidate Identification

We use a variety of channels and methods to ensure a diverse pool of qualified candidates. This includes proactive keyword searches, language review, and outreach to a variety of professional networks. By taking a comprehensive and inclusive approach to sourcing, we are able to identify the best candidates for each role.

Step 4: Candidate Screening and Assessment

During the screening and assessment phase, we conduct phone and/or video interviews with candidates. This allows us to get to know the candidates better and assess their suitability for the role.

We ask candidates behavioral questions to understand their motivations, values, and personality. We also ask them about their past experiences and how they handled various situations. This helps us understand how they might handle similar situations in the future.


Step 5: Candidate Presentation and Client Interviews

Our goal is to help you make an informed decision by providing you with all the necessary information. This includes detailed resumes, interview summaries, and any other relevant information. With this information, you’ll be able to choose the best candidate for the role.

Step 6: Offer Negotiation and Onboarding Support

Once you’ve made your decision, we’ll step in to facilitate a successful offer process. We’ll work with you and the candidate to create an offer package that’s tailored to their needs and expectations, while ensuring it remains aligned with your budget and market standards. We’ll then provide guidance and support as you and the candidate move through the acceptance process, so you can enjoy a smooth and efficient experience. Together, we’ll make sure the new hire is set up for success.

Step 7: Post-Placement Follow-up

Once the new associate has started, we’ll stay in touch to ensure a smooth transition and to support both you and the new hire. By maintaining an open dialogue, we’ll be able to resolve any issues, gather feedback, and build a long-term partnership. We’re here for you every step of the way, and our goal is to help you achieve your goals.

Who we've worked with